{"id":14063,"date":"2026-09-18T15:43:28","date_gmt":"2026-09-18T14:43:28","guid":{"rendered":"https:\/\/polymediapr.co.uk\/staging2\/?page_id=14063"},"modified":"2026-11-03T14:23:10","modified_gmt":"2026-11-03T14:23:10","slug":"planning","status":"publish","type":"page","link":"https:\/\/polymediapr.co.uk\/staging2\/crisis-communications\/planning\/","title":{"rendered":"Crisis planning"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]
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pr. marketing. brand. digital. media. websites.<\/p>\n \n

Crisis communications planning<\/h1>\n \n
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If you are dealing with a live crisis or significant issue, see our crisis management service or call us now on 01329 822866 for an immediate response.<\/p>\n <\/div>\n \n \n CALL US <\/a>\n <\/div>\n <\/section>\n [\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”block-custom” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]\n

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IMPACT, NOT NOISE<\/p>\n\t\t \n\t\t \t\t

Crisis planning...<\/span><\/h2>\n\t\t \n\t\t \t\t <\/div>\n\t\t
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Good crisis communications planning starts well before an issue develops. Then, if the worst happens, knowing that your organisation has a plan with clear responsibilities, agreed procedures and prepared spokespeople gives your team a stronger basis for making decisions and communicating with confidence.<\/p>\n

Polymedia works with organisations to prepare for the communications challenges that can accompany operational, financial, reputational or people-related issues. We develop practical plans around your organisation, its risks and its stakeholders, then test and refine them so the people responsible know what to do when it matters.<\/p>\n\t\t <\/div>\n\t\t \n\t\t <\/div>\n\t <\/div>\n <\/section>\n\n [\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”column_reverse” column_direction_phone=”column_reverse” scene_position=”center” bottom_padding=”70px” top_padding_tablet=”50px” constrain_group_3=”yes” bottom_padding_tablet=”50px” left_padding_tablet=”0″ right_padding_tablet=”0″ top_padding_phone=”0px” bottom_padding_phone=”30px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”small-container” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column top_padding_desktop=”12px” constrain_group_100=”yes” bottom_padding_desktop=”12px” left_padding_desktop=”0px” right_padding_desktop=”12px” top_padding_tablet=”25%” bottom_padding_tablet=”0″ left_padding_tablet=”0″ constrain_group_103=”yes” right_padding_tablet=”0″ column_element_direction_desktop=”default” column_element_spacing=”0px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”advanced”][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”10″ top_padding_tablet=”0″ right_padding_tablet=”0″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_column_text el_class=”custom-sub-heading”]COMMUNICATING EFFECTIVELY[\/vc_column_text][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#000000″ line_reveal_by_space_text_effect=”none” content_alignment=”left” mobile_content_alignment=”inherit” link_target=”_self” text_content=”What is crisis communications planning?”][\/split_line_heading][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1791642508209{border-bottom-width: 0px !important;padding-bottom: 0px !important;}”]Crisis planning considers what happens when an issue has the potential to affect your reputation \u2013 with customers or clients, employees, partners, investors, the media, or other stakeholders.<\/p>\n

It establishes key protocols such as who needs to know, what information they need, who is responsible for communicating it, who can approve communications and who is authorised to speak publicly.<\/p>\n

It also considers the practical realities of an evolving situation. Who makes decisions if key people are unavailable? What happens outside normal working hours? Which stakeholders need to be contacted first? Who can represent the organisation confidently under pressure?<\/p>\n

Good crisis preparedness gives people a clear framework to work within. It supports the organisation’s wider operational and management processes, helping decision-makers communicate consistently while an issue develops \u2013 and to minimise the negative impact of an issue.[\/vc_column_text][nectar_btn size=”large” button_style=”regular” button_color_2=”Extra-Color-1″ color_override=”#ea7a43″ solid_text_color_override=”#2c001e” icon_family=”none” url=”https:\/\/polymediapr.co.uk\/staging2\/contact-us” text=”GET IN TOUCH”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column top_padding_desktop=”0″ bottom_padding_desktop=”0″ left_padding_desktop=”70px” right_padding_desktop=”0″ top_padding_tablet=”30px” bottom_padding_tablet=”0″ left_padding_tablet=”0″ constrain_group_103=”yes” right_padding_tablet=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ 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constrain_group_1=”yes” bottom_padding=”70px” top_padding_tablet=”0″ constrain_group_3=”yes” bottom_padding_tablet=”0″ constrain_group_5=”yes” constrain_group_6=”yes” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”small-container” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column constrain_group_100=”yes” top_padding_tablet=”50px” constrain_group_102=”yes” bottom_padding_tablet=”50px” left_padding_tablet=”0″ constrain_group_103=”yes” right_padding_tablet=”0″ constrain_group_104=”yes” constrain_group_105=”yes” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” 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