{"id":9808,"date":"2024-11-06T18:36:00","date_gmt":"2024-11-06T18:36:00","guid":{"rendered":"https:\/\/polymediapr.co.uk\/staging2\/?page_id=9808"},"modified":"2026-11-04T11:56:27","modified_gmt":"2026-11-04T11:56:27","slug":"crisis-communications","status":"publish","type":"page","link":"https:\/\/polymediapr.co.uk\/staging2\/crisis-communications\/","title":{"rendered":"Crisis communications"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]
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pr. marketing. brand. digital. media. websites.<\/p>\n \n

Crisis communications agency<\/h1>\n \n
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As a specialist crisis communications agency, Polymedia has been managing reputational issues for businesses across all sectors, for three decades.<\/p>\n

If you are in need of urgent crisis communications support, call 01329 822866.<\/p>\n <\/div>\n \n \n CALL US <\/a>\n <\/div>\n <\/section>\n [\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]\n

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PROTECT YOUR REPUTATION<\/p>\n\t\t \n\t\t \t\t

Crisis comms...<\/span><\/h2>\n\t\t \n\t\t \t\t <\/div>\n\t\t
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Our experienced crisis management PR team are trusted to respond quickly, calmly, discreetly and confidentially.<\/p>\n

We focus on the facts, your position and the risks you\u2019re facing. Working together as a team, often hand-in-hand with legal advisers, insurance specialists and other relevant stakeholders, we develop a crisis communications approach which must be flexible in an evolving, rolling scenario.<\/p>\n

We\u2019re on hand whether you\u2019re experiencing a crisis\u00a0right now, you anticipate a possible issue in the near future or you want to be professionally prepared to communicate as part of your crisis ops planning.<\/p>\n

If you have an urgent need, call our crisis communications agency specialist team now on 01329 822866.<\/strong><\/p>\n\t\t <\/div>\n\t\t \n\t\t <\/div>\n\t <\/div>\n <\/section>\n\n [\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f0f1ef” scene_position=”center” bottom_padding=”70″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”small-container” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column left_padding_desktop=”8%” right_padding_desktop=”8%” left_padding_tablet=”0″ right_padding_tablet=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”45″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”45px”][vc_column_text]\n

Our crisis communications services<\/h2>\n[\/vc_column_text][vc_column_text]Polymedia crisis management PR agency services include:[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”top” column_margin=”30px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”30″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner top_padding_desktop=”32px” bottom_padding_desktop=”38px” left_padding_desktop=”28px” right_padding_desktop=”28px” top_padding_phone=”28px” bottom_padding_phone=”28px” left_padding_phone=”24px” right_padding_phone=”24px” column_element_direction_desktop=”default” column_element_spacing=”20px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#2c001e” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” font_color=”#ffffff” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”advanced” border_left_desktop=”0px” border_top_desktop=”3px” border_right_desktop=”0px” border_bottom_desktop=”0px” column_border_color=”#ea7a43″ column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_column_text]\n

Crisis planning<\/span><\/h3>\n[\/vc_column_text][vc_column_text]Risk assessments, scenario audits, response processes, spokesperson training, crisis management handbook development.[\/vc_column_text][\/vc_column_inner][vc_column_inner top_padding_desktop=”32px” bottom_padding_desktop=”38px” left_padding_desktop=”28px” right_padding_desktop=”28px” top_padding_phone=”28px” bottom_padding_phone=”28px” left_padding_phone=”24px” right_padding_phone=”24px” column_element_direction_desktop=”default” column_element_spacing=”20px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#2c001e” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” font_color=”#ffffff” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”advanced” border_left_desktop=”0px” border_top_desktop=”3px” border_right_desktop=”0px” border_bottom_desktop=”0px” column_border_color=”#ea7a43″ column_border_style=”solid” column_padding_type=”advanced”][vc_column_text]\n

Crisis management<\/span><\/h3>\n[\/vc_column_text][vc_column_text]24\/7 access to our senior crisis PR team, assessing and distilling facts, messaging, audience assessments, holding statements, media monitoring, press office function, media handling, statements and liaison, social media responses, sentiment tracking and other stakeholder communications.[\/vc_column_text][\/vc_column_inner][vc_column_inner top_padding_desktop=”32px” bottom_padding_desktop=”38px” left_padding_desktop=”28px” right_padding_desktop=”28px” top_padding_phone=”28px” bottom_padding_phone=”28px” left_padding_phone=”24px” right_padding_phone=”24px” column_element_direction_desktop=”default” column_element_spacing=”20px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#2c001e” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” font_color=”#ffffff” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”advanced” border_left_desktop=”0px” border_top_desktop=”3px” border_right_desktop=”0px” border_bottom_desktop=”0px” column_border_color=”#ea7a43″ column_border_style=”solid” column_padding_type=”advanced”][vc_column_text]\n

Post-crisis<\/span><\/h3>\n[\/vc_column_text][vc_column_text]Internal reviews, lessons learned, follow-up communications and a PR programme to assess damage and reinstate trust in the short, medium and long term.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”top” column_margin=”30px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”30″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner top_padding_desktop=”32px” bottom_padding_desktop=”38px” left_padding_desktop=”28px” right_padding_desktop=”28px” top_padding_phone=”28px” bottom_padding_phone=”28px” left_padding_phone=”24px” right_padding_phone=”24px” column_element_direction_desktop=”default” column_element_spacing=”20px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#2c001e” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” font_color=”#ffffff” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”advanced” border_left_desktop=”0px” border_top_desktop=”3px” border_right_desktop=”0px” border_bottom_desktop=”0px” column_border_color=”#ea7a43″ column_border_style=”solid” column_padding_type=”advanced”][vc_column_text]\n

Media training<\/span><\/h3>\n[\/vc_column_text][vc_column_text]Either to prepare to handle a current or potentially imminent crisis, or as preparation for your team in case the worst happens, our media training professionals ensure your team is ready.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#2c001e” scene_position=”center” top_padding=”70px” constrain_group_1=”yes” bottom_padding=”70px” top_padding_tablet=”0″ constrain_group_3=”yes” bottom_padding_tablet=”0″ constrain_group_5=”yes” constrain_group_6=”yes” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”small-container” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column constrain_group_100=”yes” top_padding_tablet=”50px” constrain_group_102=”yes” bottom_padding_tablet=”50px” left_padding_tablet=”0″ constrain_group_103=”yes” right_padding_tablet=”0″ constrain_group_104=”yes” constrain_group_105=”yes” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][divider line_type=”No Line”][divider line_type=”No Line”][divider line_type=”No Line”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”custom-sub-heading”]THREE DECADES OF EXPERIENCE<\/span>[\/vc_column_text][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#ffffff” line_reveal_by_space_text_effect=”none” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”What is crisis management?”][\/split_line_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Issues and crisis communications focus on the specialist management of comms<\/a> in response to a scenario which involves reputational damage for a business or organisation.<\/span><\/p>\n

Some sectors are higher risk than others, but the scenarios are many and varied, and in reality can hit any business. It could be negative comments on Tripadvisor or social media, injury to staff or a member of the public, an accident, data breach, product recall, a legal claim, regulatory investigation, or allegation of impropriety such as theft, coercion, sex discrimination \u2013 or worse.<\/span><\/p>\n

Whatever the issue or the sector, in today\u2019s world of instant communication, a crisis can escalate rapidly putting a management team under enormous pressure and the organisation at risk of reputational damage.<\/span>[\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Target audiences, priority engagement and clear and bespoke messaging are key. Communication may be needed with media, but also with other stakeholders such as staff, investors, banks, political or regulatory bodies, other areas of the business, HSE and even the emergency services.<\/span><\/p>\n

Crisis communications can help you professionally manage comms<\/a> around the issue, ensuring your voice is heard, presenting your facts as a balance to allegations, ensuring that reporting is fair and factual, taking the heat out of a situation or, if possible, shutting it down.<\/span><\/p>\n

Whenever an issue is looming, taking professional advice urgently can make an enormous difference. The sooner your PR crisis management team is working alongside you, the better the chance you have of influencing the narrative.<\/span>[\/vc_column_text][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” color_override=”#ea7a43″ solid_text_color_override=”#2c001e” icon_family=”none” text=”CONTACT US” url=”https:\/\/polymediapr.co.uk\/staging2\/contact-us\/” css_animation=”slideInUp”][\/vc_column_inner][\/vc_row_inner][divider line_type=”No Line”][divider line_type=”No Line”][divider line_type=”No Line”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f0f1ef” scene_position=”center” top_padding=”80″ bottom_padding=”100″ left_padding_desktop=”70″ right_padding_desktop=”70″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”small-container” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”center” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color_type=”color_scheme” icon_color=”Extra-Color-1″ icon_padding=”20px” pointer_events=”all” icon_fontawesome=”fa fa-quote-left” icon_size=”20″][vc_column_text]\n

Polymedia recently supported us with a crisis PR strategy, and their experience, composure and expertise were invaluable. In high-pressure situations, a calm and measured approach was exactly what we needed! The team’s depth of knowledge and strategic thinking turned a challenging moment into a well-managed response.<\/h3>\n[\/vc_column_text][vc_column_text]Totsco<\/strong>[\/vc_column_text][divider line_type=”Small Line” line_alignment=”default” line_thickness=”2″ divider_color=”extra-color-1″ animate=”yes” custom_height=”20″ custom_line_width=”80″][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” 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column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”advanced”][image_with_animation image_url=”14482″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][vc_column top_padding_desktop=”0″ bottom_padding_desktop=”0″ left_padding_desktop=”70px” right_padding_desktop=”0″ top_padding_tablet=”30px” bottom_padding_tablet=”0″ left_padding_tablet=”0″ constrain_group_103=”yes” right_padding_tablet=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”advanced”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#000000″ line_reveal_by_space_text_effect=”none” content_alignment=”left” mobile_content_alignment=”inherit” link_target=”_self” text_content=”When to call a crisis communications agency”][\/split_line_heading][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1791642183724{border-bottom-width: 0px !important;padding-bottom: 0px !important;}”]Contacting a crisis PR agency as soon as you believe an issue may be looming is the most sensible approach \u2013 they can always be stood down.<\/p>\n

Unravelling issues escalate quickly and once damage is done, the job of the crisis PR agency team becomes more challenging.<\/p>\n

If you believe you may be facing an issue get in touch now on 01329 822 866.<\/p>\n

We respond quickly, calmly, discreetly and confidentially and our lines are open 24\/7 with mobile numbers on the answerphone out of hours.[\/vc_column_text][nectar_btn size=”large” button_style=”regular” button_color_2=”Extra-Color-1″ color_override=”#ea7a43″ solid_text_color_override=”#2c001e” icon_family=”none” text=”GET IN TOUCH” url=”https:\/\/polymediapr.co.uk\/staging2\/contact-us\/”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”column_reverse” column_direction_phone=”column_reverse” bg_color=”#ffffff” scene_position=”center” top_padding=”70px” constrain_group_1=”yes” bottom_padding=”70px” top_padding_tablet=”50px” constrain_group_3=”yes” bottom_padding_tablet=”50px” left_padding_tablet=”0″ constrain_group_4=”yes” right_padding_tablet=”0″ bottom_margin=”0″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”small-container” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”0px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”10″ top_padding_tablet=”0″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_column_text css_animation=”fadeIn” el_class=”custom-sub-heading”]FACING AN ISSUE OR CRISIS[\/vc_column_text][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#000000″ line_reveal_by_space_text_effect=”none” content_alignment=”left” mobile_content_alignment=”inherit” link_target=”_self” text_content=”FAQs” font_size=”40px”][\/split_line_heading][vc_column_text][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][toggles style=”minimal_shadow” border_radius=”none”][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”What is a crisis communications agency?”][vc_column_text]A crisis communications agency helps organisations communicate effectively when they are facing an issue that could damage their reputation.<\/p>\n

This may involve managing media enquiries, drafting statements, advising senior leaders, supporting internal communications and helping stakeholders understand the facts. The aim is to protect trust, reduce escalation and ensure the organisation\u2019s position is communicated clearly and responsibly.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”How quickly can you respond to a crisis?”][vc_column_text]Our specialist crisis PR team is available 24\/7 and can usually be available immediately for an initial consultation about the issue.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”Is everything I share with you confidential?”][vc_column_text]Yes absolutely.<\/p>\n

We need to have all the information available to do our job, including potential risks – we are discreet and treat all information as totally confidential.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”Should my business have a crisis communications plan?”][vc_column_text]We believe every organisation should have a crisis communications plan in place. Some may be complex but others are simply a few pages long with key contacts, approval protocols and basic messaging.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”How much does crisis PR support cost?”][vc_column_text]An initial Polymedia crisis management consultation is always free of charge and costs are discussed at this stage. Sometimes it\u2019s possible to give an indication of costs, but often these are rolling scenarios and charging hourly is the only option.<\/p>\n

We\u2019re always transparent with our pricing though, so we always report each day on the time taken that day and the costs incurred.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][vc_column top_padding_desktop=”0″ constrain_group_100=”yes” bottom_padding_desktop=”0″ left_padding_desktop=”70px” right_padding_desktop=”0″ left_padding_tablet=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”advanced”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” left_padding_desktop=”0″ right_padding_desktop=”15%” left_padding_tablet=”0″ right_padding_tablet=”0″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”9777″ background_image_position=”center bottom” background_image_stacking=”default” enable_bg_scale=”true” background_image_loading=”default” column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”very_subtle” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][image_with_animation image_url=”13254″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f0f1ef” scene_position=”center” bottom_padding=”0″ top_margin=”0″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”get-in-touch-form-wrapper get-in-touch-form-text-wrapper” overlay_strength=”0.3″ gradient_direction=”left_to_right” enable_shape_divider=”true” shape_divider_color=”#ffffff” shape_divider_position=”top” shape_divider_height=”165px” shape_divider_height_phone=”300px” bg_image_animation=”none” gradient_type=”default” shape_type=”straight_section”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” class=”medium-container large” overflow=”visible” pointer_events=”all” el_id=”get_in_touch”][vc_column_inner top_padding_desktop=”70px” constrain_group_100=”yes” bottom_padding_desktop=”70px” left_padding_desktop=”45px” constrain_group_101=”yes” right_padding_desktop=”45px” top_padding_phone=”20px” constrain_group_104=”yes” bottom_padding_phone=”20px” left_padding_phone=”20px” constrain_group_105=”yes” right_padding_phone=”20px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#2c001e” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” el_class=”contact-detail-wrapper” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#ffffff” line_reveal_by_space_text_effect=”none” content_alignment=”left” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Do you need crisis support?” font_size=”40px”]\n

Small details create<\/h1>\n

the big picture<\/h1>\n[\/split_line_heading][vc_column_text]Call us for urgent support.<\/span>[\/vc_column_text][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#ffffff” line_reveal_by_space_text_effect=”none” content_alignment=”left” mobile_content_alignment=”inherit” link_target=”_self” text_content=”01329 822 866″ font_size=”40px”]\n

Small details create<\/h1>\n

the big picture<\/h1>\n[\/split_line_heading][\/vc_column_inner][vc_column_inner top_padding_desktop=”40px” top_padding_tablet=”30px” top_padding_phone=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#000000″ line_reveal_by_space_text_effect=”none” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Call us now” font_size=”40px”][\/split_line_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f0f1ef” scene_position=”center” bottom_padding=”70″ constrain_group_3=”yes” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”get-in-touch-form-wrapper” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_color=”#f4f1ed” shape_divider_position=”bottom” shape_divider_height=”170px” bg_image_animation=”none” gradient_type=”default” shape_type=”straight_section”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” class=”medium-container” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][vc_column_inner right_padding_desktop=”20px” right_padding_tablet=”0″ right_padding_phone=”0″ top_margin=”-160px” top_margin_tablet=”0″ top_margin_phone=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][divider line_type=”No Line”][vc_column_text css=”.vc_custom_1784653250868{margin-top: 0px !important;}”]Whatever your sector, whatever your objectives, we\u2019d love to meet with you to discuss your business and how our public relations agency can help.<\/p>\n

This initial PR consultation is without charge or obligation \u2013 from there, we develop bespoke proposals tailored to your business and its objectives.<\/p>\n

Get in touch for a chat about how we can deliver impact, not just noise, for your business.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” class=”medium-container large” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]\n

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